Date of publication: 28 April 2023. 

The current version is available at: https://chano.dev/en/privacy-policy 

By using Florist Diary, including but not limited to any of its applications or websites ("Services"), you agree to this Privacy Policy and trust Molchanov Alexander Igorevich, ID number 64511338525, ("Operator") with your personal identification information, which you provide or which may be processed by the Operator in the ways and for the purposes described in the Privacy Policy. If you do not agree to the terms set forth herein, please do not use the services. Read this Privacy Policy carefully to know what information the Operator collects, for what purposes it is used, and how you can modify, export or delete it. By using the Service, you acknowledge that you have read, understood and accepted the terms of this Privacy Policy and the information collection and processing procedures described therein. In the terminology defined by the Regulation of (EU) 2016/679 (GDPR), the Operator is the Controller as it collects and processes personal data in accordance with this Privacy Policy. 

1. Which personal data we collect Before using the Service, you are required to provide personal data. Below are some examples of the types of personal data that the Operator may collect: 

A. Personal information you provide when you register for an account or log in to the game store using your account to make purchases, download an application, or purchase Services, Operator may ask you to provide the necessary information: • Your name 

B. Personal information the Operator receives from Third Parties: Sometimes the Operator supplements the information you provide with information received from third parties, such as your email address and cell phone number. If you access the Services through any App Platforms (such as Google Play) or interact with any App Platforms or other social media plug-ins on the Services, the Operator may receive information from your respective social media account or App Platforms, including your account information and any information determined to be publicly available in accordance with the policies of such App Platforms and/or your settings on the relevant App Platform. Please note that if you choose to create your account using App Platforms or third party services, certain user data that either you provide to the Operator or that is accessed through a third party service (subject to the third party's terms and conditions), including your user name and photo, may be published in your User Profile and become available to other Users. 

C. Information that the Operator collects while using the Service: The Operator collects data about the way information is exchanged between your device and the Service: These devices: 

• device name 

• Device identification number (IMEI, ESN, MEID and SN) 

• device model 

• operating system version, application version 

• device and application settings (region, language, time zone). 

- Mobile network data: your operator's network identifier (PLMN), IP address. 

- System log data: information about problems (malfunctions, restarts and updates). 

- Geodata: data about the approximate location of your device when it connects to the Service. The Operator can use your location (city) (if you have allowed your mobile or other location-enabled device to transmit location data) to learn how to customize and personalize your use of the Services. 

D. Non-personal Information When you use the Services, the Operator may automatically receive and record information from your device and browser, including your IP address, IDFA identifiers (for iOS devices), and Google advertiser identifiers (for Android devices) (for purposes of limiting the frequency of impressions, attribution, conversion events, and estimating the number of unique users, advertising fraud detection and debugging), cookie information, search history, device IDs, your regional and language settings, the physical location of your device (if you have allowed your mobile or other device with a location detection function to transmit location data), the network status (WiFi/3G), as well as the attributes of the software and hardware. Cookies are collected for the purpose of establishing the number of people who have visited the Service. Web beacons may be collected by the Operator to transmit information after viewing content and/or interacting with the Service. In order to learn about your preferences and to improve the quality of the service. The Operator may also use web beacons (pixel tags) to access cookies previously placed on your device for the following purposes: 

(1) to determine your actions while using the Services by accessing and using cookies stored on your device; 

(2) to collect statistical information related to the performance of the Services or the Operator's products and offers. Operator's systems may automatically record and store technical information about the manner and nature of your use of the Services, including, but not limited to, what user progress in the game, any actions in the game, and virtual content received. Your IP address (a numeric code that identifies your device on the Internet) is used to gather broad demographic information. 

2. The operator may use your personal data for the following purposes: 

• Game Activation 

• Registration of an account to access the game 

• Changes, technical support and after-sales service 

• Providing available updates and installation notices 

• Providing personalized content 

• User communications: When you send an email or other message to the Operator, the Operator may retain those messages to process your requests, respond to your inquiries, and improve the Services. The Operator may use push notifications to send you news and updates regarding the Services. 

• Marketing uses of data: 

• Providing information about products and services that may interest you 

• Sending an invitation to participate in promotions 

• Address mailing of promotional information 

• Analysis of data and research 

• Improving the quality of products and services. The Operator may also process personal data to comply with legal obligations, including tax and accounting requirements, and to establish and protect the Operator's legal rights and to identify, prevent and investigate potential fraud or cyber-attacks. Processing of Personal Data is based on the principles of: 

• Legitimacy of the purposes and methods of processing 

• Integrity • Compliance of the purposes of Personal Data processing with the purposes predetermined and stated when collecting such Personal Data 

• Compliance of the amount and nature of the processed Personal Data with the stated purposes of its processing 

3. Provision of personal data For the purposes set forth in this Policy, the Operator may engage partners with whom the Operator has signed confidentiality agreements for the processing of personal data. The transfer by the Operator to partners of impersonal data on the use of the Application for the purpose of improving the operation of the Service is carried out on the basis of agreements with partners. The operator may transfer Personal Information to third parties: 

• Advertisers and other partners who display advertisements for you on the Service 

• Persons who provide information to identify security threats to the Service 

• Providers of payment instruments and banks involved in the arrangement of your payments 

• Law enforcement authorities, executive authorities, other governmental bodies or courts to which the Operator is obliged to provide information in accordance with the law by the relevant request. 

4. Storage of personal information 

4.1. Your Personal Information provided and stored for the use of the game Florist Diary is stored only on your mobile device and is processed on the same. 

4.2. Processing of Personal Data can be carried out in different countries, from which the actual use of the Services. Information we receive from Third Parties is stored only on the devices or cloud services of these Third Parties, so we are not responsible for its safety. 

5. Retention period of personal data The operator will retain your personal data for as long as necessary to achieve the purpose for which it was collected or to comply with legal and regulatory requirements. 

(1) Account Data: Operator will retain your account data until you cancel your account registration, or until the Service is suspended or your account is deleted for other reasons. 

(2) Device Data: Operator will retain your device data for 24 months from the date of your last interaction with Operator, or similar to the retention period for the account data provided at registration. 

(3) Customer service data: Operator will retain customer service data for 24 months from the date of your interaction in order to provide support for current and recent inquiries. Chat records and email content will be retained for 180 calendar days from the date of your last interaction with Operator. 

(4) Service Usage Data: Operator will retain your usage data for 2 years. You may request early deletion of data with respect to each of the above retention periods by exercising your rights to object to and delete data in accordance with Section 7 of the Policy. Requests will be processed in accordance with the requirements of applicable law. 

6. Children If you are a child under the age of 14, you must obtain parental consent before using the Services. By accepting the terms of this Policy, you acknowledge that you have sufficient rights to provide personal data. The Operator will not knowingly contact or interact with children under the age of 14 without parental consent. If you have reason to believe that a child has provided your personal data to the Operator, contact the address listed in Section 

7, General Procedure, and the Operator will try to remove that personal data from the databases. 

7. How you can manage your personal data 

(1) Right of access You can request confirmation of the processing of your personal data as well as receive a copy of your personal data processed by the operator (if applicable). 

(2) Right to correction or amendment You can correct inaccurate data and complete incomplete data yourself in your account, otherwise in the usual manner. (3) Right to erasure ("right to be forgotten") You can submit a request to have your data deleted in certain circumstances. 

(4) Withdrawal of consent You can withdraw your consent to the processing of personal data in accordance with the consent given: 

• By deleting the information 

• By turning off relevant functions 

• By configuring privacy settings 

• By sending an appropriate request. You can unsubscribe from an Operator newsletter at any time by clicking on the "Unsubscribe" link at the bottom of the email you receive. You can unsubscribe from analytical cookies at any time by changing your cookie settings. Otherwise, please follow the general procedure. (5) Revocation rights You may revoke the protection of your data if you have doubts about the accuracy of your data, if it takes time to confirm your data or if your data is being processed illegally, but you do not want to delete it. General procedure Requests for access, modification, deletion, withdrawal of consent, and prohibition of data processing must be sent via (This email address is being protected from spambots. You need JavaScript enabled to view it.). In doing so, you must provide information that will allow the Operator to identify you. In some cases provided by law, the Operator may not be able to fulfill the request in whole or in part. The Operator may refuse to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. 

8. Protection of Personal Data. The Operator follows generally accepted industry standards to protect against unauthorized access or unauthorized alteration, disclosure or destruction of personal data. The operator uses the following information protection measures: 

• Encryption algorithms to protect the confidentiality of data during transmission 

• Controls that detect security breaches, possible security vulnerabilities and appropriate procedures to remedy them 

• Mechanisms to control access to personal data only by authorized personnel 

• Measures to raise employee awareness of personal data protection requirements. 

9. Updating this Policy This Policy may be amended. The Operator has the right to make changes at its sole discretion, including, but not limited to, in cases where the relevant changes are related to changes in applicable law, as well as when the relevant changes are related to changes in the operation of the Services. If any material changes are made to this Policy relating to the processing of your personal data, you will be notified of such changes in advance. Appropriate notices may be displayed on the Services (for example, through a pop-up window or banner) before such changes take effect, or may be sent to you via other communication channels (for example, by email if you have provided the Operator with your contact information). An up-to-date version of this Privacy Policy will be available here. You can see the effective date at the top of the Policy to check the update date.